Shipping Policy

SHIPPING POLICY

We usually ship within 24 hours after receiving clear payment. For a smooth and fast delivery, please ensure your address and Instructions are correct during the checkout. Any changes to address after payment is made will not be considered. 

We do ship to PO Boxes.

We highly recommend you to provide us an answerable contact number and email address as we may need to contact you upon delivery or to follow up delivery status.

Your item will be sent via Australia Post or courier depending on the size and weight.

DELIVERY 
We deliver all our pet tags all over Australia for FREE using Australia post regular postage (No tracking included).

Postage with Tracking is also available for only $2.75 for your peace of mind.

Express postage option is also available for only $9.85.

We usually process and dispatch all orders within 1 - 3 business days. For a smooth and fast delivery, please ensure your address and Instructions are correct during the checkout. Any changes to address after payment is made will not be considered. Depending on your location, delivery time usually varies between 2 - 14 business days. Express postage delivery time is usually 1-3 business days.

All the other pet products are sent via Australia Post or Couriers, depending on product weight, size and delivery location. 


We offer FREE Delivery Australia Wide using Australia Post for all Pet Tags with Optional Tracking available for your peace of mind for only $2.90 (this is not express post).
We do not offer Express Postage.
All other Pet Products are sent via Australia Post or Courier starting at only $5.95 ! Delivery charge varies depending on product weight and delivery locations.

PAYMENT 
All prices are in Australian Dollars. 
We accept Visa, Mastercard, and Paypal.

ORDERING OPTIONS 

Secure Online Shopping Cart - 24 Hours a Day 

BULK ORDERS
We can engrave larger orders for pet related business and services or anyone at very low wholesale prices. We can also engrave most custom images and logos. For a quote please email us .
Please Note: Free Delivery does not apply to wholesale bulk orders.

HELP 
If you require any further information, or you have any questions about anything,
please email us at petnplaystore@gmail.com anytime. We will do the best we can to help you.